Item | Official Specification |
|---|---|
Model Number | DP-9841-K9 |
Product Series | Cisco Desk Phone 9841 VoIP IP Phone |
Color Finish | Carbon Black |
Main Application | Office VoIP Calls, Enterprise CUCM, Webex Calling, SIP Third-Party PBX, Hotel & SMB Workplace |
Supported Platforms | Cisco CUCM, Webex Calling, BroadWorks, Open SIP / 3PCC Cloud Calling |
Warranty | 1-Year Limited Cisco Hardware Warranty |
Display Screen | 3.5-inch Grayscale LCD, 384 × 160 Resolution, Backlit |
Supported Lines | Up to 4 Programmable Line Keys; Max 16 SIP Lines (Webex Calling); Max 130 Lines (CUCM) |
Physical Buttons | 4-way Navigation Key, Select Key, Action, Favorite, Hold, Transfer, Conference, Directory, Volume Toggle, Speakerphone, Mute, Standard Keypad |
Network Ports | 2 × 10/100/1000BASE-T Gigabit RJ45 (LAN + PC Pass-through) |
Power Supply | IEEE 802.3af PoE Class 2 (48V DC, 0.42A); Optional Separate AC Power Adapter (Sold Separately) |
Interfaces | 1 × USB-A 2.0 Port (Mobile Charging / Accessories); 1 × RJ9 Dedicated Headset Port |
Audio Features | HD Wideband Audio, Full-Duplex Speakerphone; Supported Codecs: G.711u, G.711a, G.722, G.722.2, G.729A/B, iLBC, OPUS |
Security Chip | Built-in TPM 2.0 Encryption Module, End-to-End Call Encryption, LLDP-MED, VPN Support, DoS Protection |
Additional Functions | Caller ID, Call Waiting, OBTP One Button to Join Webex Meetings, 360° Status LED Indicator, Emergency Paging, NFC Support |
Mounting Options | Standard Desktop Stand; Optional Wall Mount Kit (Sold Separately) |
Physical Dimensions (H × W × D) | 214 mm × 214 mm × 49.4 mm (8.4 × 8.4 × 1.9 in) |
Net Weight | 954 g |
Casing Material | Textured ABS Polycarbonate Plastic |
Operating Environment | Temp: 0°C ~ 40°C (32°F ~ 104°F); Humidity: 10% – 90% Non-Condensing |
Storage Environment | Temp: -10°C ~ 60°C (14°F ~ 140°F); Humidity: 10% – 95% Non-Condensing |
Included Accessories | Wired Handset, Handset Coil Cord, Desktop Stand, Ethernet Patch Cable |
Regulatory Certifications | CE, FCC, UL, TAA Compliant, RoHS |
Shenzhen Importgm Technology Co., Ltd.
Shenzhen Importgm Technology Co., Ltd. has been operating in the I T services market since 2010, focusing on the R&D, design and sales of core equipment and general accessories in the field of network communications, we are distributors and resellers of worldwide brands of communication equipment, general accessories and system solutions for global customers.We offer a wide range of products, including networking routers, switches, firewalls, servers, I P phones, video conferencing equipment, wireless A P, P D U and modules. We are located in Shenzhen with convenient transportation access. Over the years we have developed a team of highly skilled staff that delivers quality and effective solutions and services. Based on our rich experience, we can supply products with stable packages, reliable delivery, competitive prices and on-time support. Our products are exported to customers in such regions as the Middle East, Africa, America,Europe and Asia. We also welcome O E M and O D M orders.Whether selecting current products from our inventory or seeking engineering assistance for your project bid, you can consult our business staff at any time. Our service does not end when the invoice is printed but begins as soon as you have received your order. Any customers' business visit and negotiation is warmly welcomed. Let's work together and win-win.
A: The DP-9841-K9 is ideal for enterprise offices, reception areas, and hybrid work environments, delivering reliable voice communication with advanced collaboration features.
A: The DP-9841-K9 can be installed by connecting it to your network and power source, then completing the initial setup through the phone's configuration menu or your VoIP platform.
A: Regular firmware updates are recommended for the DP-9841-K9 to improve security, enhance performance, and access the latest features. Always use the latest firmware provided by Cisco.
A: Alternatives to the DP-9841-K9 include other Cisco Desk Phone models, such as the 9851 and 9861 Series, which offer different feature sets and deployment options.
A: For common issues, check the network connection, verify SIP or call control settings, and ensure the phone is running the latest firmware. Restarting the device can also resolve minor problems.