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The Cisco DP-9800-KEM (Key Expansion Module) is a high-performance expansion accessory designed for Cisco 9800 Series IP Phones, providing additional programmable keys to enhance productivity and streamline call management in busy business environments. Ideal for receptionists, administrative assistants, customer service representatives, call center agents, and other users who handle a high volume of daily communications, the DP-9800-KEM significantly expands the phone's functionality by adding multiple customizable line keys with integrated LED indicators for real-time status monitoring. Users can easily configure the keys for speed dialing, busy lamp field (BLF), call pickup, call forwarding, shared lines, one-touch feature access, and other frequently used telephony functions, allowing faster response times and more efficient workflow management. Featuring a high-resolution display that clearly labels each programmable key, the module offers an intuitive user experience while maintaining a professional appearance that seamlessly matches Cisco 9800 Series IP Phones. The DP-9800-KEM supports plug-and-play installation with minimal configuration, enabling organizations to quickly expand phone capabilities without complicated deployment. Built with Cisco's renowned enterprise-grade quality and reliability, it delivers stable long-term performance suitable for corporate offices, government agencies, healthcare institutions, educational campuses, financial organizations, hotels, and other professional environments. Its ergonomic design, durable construction, and energy-efficient operation make it an excellent solution for businesses seeking to improve communication efficiency while maintaining a clean and organized desktop workspace. Whether deployed in small businesses or large enterprise communication systems, the Cisco DP-9800-KEM provides a flexible, scalable, and cost-effective way to extend the functionality of compatible Cisco IP Phones, helping users manage multiple calls and contacts with greater speed, accuracy, and convenience.
DP-9800-KEM
Cisco
Original New
1 year
| Quantity: | |
|---|---|
Item | Official Specification |
|---|---|
Model Part Number | DP-9800-KEM |
Full Product Name | Cisco Desk Phone 9800 Key Expansion Module (KEM) |
Core Application | Receptionists, Contact Center Agents, Admin Staff, High-volume Multi-line Office Environments |
Compatible Host Phones | DP-9851, DP-9861, DP-9871 (Not compatible with DP-9841) |
Programmable Key Layout | 20 physical keys per page, 2 pages total; up to 40 programmable line/feature keys |
Display Panel | 5-inch backlit color LCD screen |
Display Resolution | 480 × 800 pixels |
Key Customization Functions | Line monitoring, speed dial, call transfer, park, pickup, BLF presence status, group monitoring |
Connection Interface | Integrated USB-A male to female daisy-chain port |
Power Supply Mode | Bus-powered via host IP phone; no separate built-in power adapter |
PoE Power Limit Rules | 1 KEM max when host uses PoE; up to 3 KEMs only with Cisco Power Adapter 3 (local AC power) |
Maximum Daisy-chain Quantity | 1 unit for DP-9851; up to 3 units for DP-9861 / DP-9871 |
Total Supported Lines (Combined Phone + KEM) | DP-9851: Max 46 lines (6 native + 40 from 1 KEM) DP-9861: Max 130 lines (10 native + 120 from 3 KEMs) DP-9871: Max 124–128 lines (4/8 native + 120 from 3 KEMs) |
Supported Platforms | CUCM, Webex Calling, BroadWorks, Third-party cloud SIP call platforms |
Mounting Type | Desk stand mount, matches 9800 series phone base bracket |
Operating Temperature | 0°C to 40°C |
Operating Humidity | 10%–90% non-condensing |
Storage Temperature | -20°C to 60°C |
Physical Dimensions (W × D × H) | 208 mm × 170 mm × 42 mm |
Unit Net Weight | 0.45 kg |
Regulatory Certifications | CE, FCC, UL, RoHS Compliant |
Warranty | Cisco 1-year Limited Hardware Warranty |
