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Cisco Desk Phone 9861 - VoIP IP Phone with TPM 2.0 - Model DP-9861-K9=, Carbon Black

The Cisco DP-9861-K9 is a premium enterprise IP desk phone designed to deliver exceptional voice quality, advanced collaboration capabilities, and a modern user experience for businesses of all sizes. Built for demanding office environments, executive workspaces, hybrid employees, and remote professionals, this high-performance IP phone features a large high-resolution color touchscreen with an intuitive user interface that simplifies call management, directory access, conferencing, and productivity applications. Equipped with Cisco's industry-leading HD voice technology, wideband audio, full-duplex speakerphone, and advanced noise reduction capabilities, the DP-9861-K9 ensures crystal-clear communication even in busy office environments. Integrated Gigabit Ethernet ports provide high-speed network connectivity, while built-in Bluetooth and dual-band Wi-Fi offer flexible wireless options for headsets and network access, reducing cable requirements and improving workspace organization. The phone also supports USB connectivity for additional accessories and expansion, enhancing user convenience and productivity. Designed with enterprise-grade security, the Cisco DP-9861-K9 incorporates secure boot, encrypted communications, device authentication, and advanced security protocols to help protect sensitive business communications from unauthorized access. It seamlessly integrates with Cisco Unified Communications Manager (CUCM), Cisco Webex Calling, and other supported Cisco collaboration platforms, enabling organizations to deploy reliable unified communications across headquarters, branch offices, and remote work locations. With support for multiple SIP lines, programmable features, presence information, call forwarding, conferencing, voicemail access, and intelligent call handling, the DP-9861-K9 enables employees to communicate more efficiently while improving overall workflow. Its sleek ergonomic design, energy-efficient operation, and easy deployment make it an excellent choice for enterprises, government organizations, healthcare institutions, educational campuses, financial services, and customer service environments requiring dependable, secure, and feature-rich business telephony. As a trusted global supplier of Cisco networking and communication equipment, we provide genuine Cisco products, competitive pricing, worldwide shipping, professional technical support, flexible procurement solutions, and reliable after-sales service to help customers build stable, scalable, and future-ready communication infrastructures.

  • DP-9861-K9

  • Cisco

  • Original New

  • 1 year

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Item

Official Specification

Model Number

DP-9861-K9 (Cisco Desk Phone 9861)

Product Series

Cisco Desk Phone 9800 Series Enterprise VoIP IP Phone

Primary Application

Hybrid Office Desks, Corporate Workstations, Webex Calling, CUCM, Broadworks Cloud PBX

Warranty

1-Year Limited Cisco Hardware Warranty

Display

5-inch Color LCD, 800 × 480 Resolution, Non-Touch, Backlit Screen

Line & Programmable Keys

10 Physical Line Keys; Support up to 130 Programmable BLF Speed Dial Keys

Built-in Wireless Modules

Dual-band Wi-Fi 5 (802.11 a/b/g/n/ac 2.4G/5G); Bluetooth 5.2 LE

Wired Network Ports

2 × 10/100/1000BASE-T Gigabit RJ45 (LAN + PC Pass-through)

USB Interfaces

1 × USB-A, 1 × USB-C Port (Support KEM Expansion, Headsets, Charging)

Handset Port

1 × RJ9 Wired Handset Jack

PoE Standard

IEEE 802.3af Class 3 PoE (48V DC, 0.42A Input)

Optional Power Supply

External Cisco Power Adapter (Sold Separately)

Supported Audio Codecs

G.711a-law, G.711u-law, G.722 HD Wideband, G.722.2, G.729A/B, iLBC, OPUS

Audio Features

Full-Duplex HD Speakerphone, AI Noise Reduction, Mute Control, Adjustable Volume & Ring Tones

Core Call Functions

Caller ID, Call Hold/Transfer/Conference, BLF, Speed Dial, Do Not Disturb, Call Park, Shared Lines, Voicemail, E.911 Emergency Dial

Supported Platforms

Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, 3rd-party Cloud VoIP Platforms

Security Mechanisms

TPM 2.0 Secure Chip, Secure Boot, Image Authentication, TLS 1.3 Signaling, SRTP Media Encryption, 802.1X, ARP Security

Physical Material & Color

ABS Polycarbonate Casing, Carbon Black Finish

Dimensions (H × W × D)

226 mm × 230 mm × 49.4 mm (8.9 × 9.0 × 1.9 in)

Net Unit Weight

1095 g (2.41 lbs)

Mounting Options

Adjustable Desktop Footstand; Optional Wall Mount Kit

Operating Environment

Temp: 0°C ~ 40°C; Humidity: 10%–90% Non-Condensing

Storage Environment

Temp: -10°C ~ 60°C; Humidity: 10%–95% Non-Condensing

Regulatory Certifications

CE, FCC, UL, RoHS Compliant

Package Contents

9861 Phone Base, Wired Handset, Handset Cord, Adjustable Stand, Ethernet Cable, User Documentation

Shenzhen Importgm Technology Co., Ltd.

Shenzhen Importgm Technology Co., Ltd. has been operating in the I T services market since 2010, focusing on the R&D, design and sales of core equipment and general accessories in the field of network communications, we are distributors and resellers of worldwide brands of communication equipment, general accessories and system solutions for global customers.We offer a wide range of products, including networking routers, switches, firewalls, servers, I P phones, video conferencing equipment, wireless A P, P D U and modules. We are located in Shenzhen with convenient transportation access. Over the years we have developed a team of highly skilled staff that delivers quality and effective solutions and services. Based on our rich experience, we can supply products with stable packages, reliable delivery, competitive prices and on-time support. Our products are exported to customers in such regions as the Middle East, Africa, America,Europe and Asia. We also welcome O E M and O D M orders.Whether selecting current products from our inventory or seeking engineering assistance for your project bid, you can consult our business staff at any time. Our service does not end when the invoice is printed but begins as soon as you have received your order. Any customers' business visit and negotiation is warmly welcomed. Let's work together and win-win.

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Q: What are the key features of the DP-9861-K9?

A: The DP-9861-K9 is a professional IP conference phone with HD audio, advanced noise reduction, a large color touchscreen, and support for secure SIP communications, making it suitable for modern business environments.

Q: How to set up the DP-9861-K9?

A: The DP-9861-K9 can be connected to your network using Ethernet and configured through the phone's touchscreen interface or your organization's unified communications platform. Follow the installation guide for setup details.

Q: Does the DP-9861-K9 require firmware updates?

A: Regular firmware updates are recommended for the DP-9861-K9 to improve security, stability, and compatibility. Check Cisco's official website for the latest firmware releases.

Q: Are there alternative products to the DP-9861-K9?

A: Alternatives to the DP-9861-K9 include other Cisco IP conference phones, such as the 8832 Series, offering different audio capabilities and deployment options for various meeting spaces.

Q: What are common troubleshooting tips for the DP-9861-K9?

A: If you experience issues, verify the network connection, check the power source, confirm SIP account settings, and ensure the firmware is up to date. Refer to Cisco's support documentation for additional troubleshooting guidance.


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