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Cisco Desk Phone 9871, Carbon Black - VoIP Phone with 5" Touchscreen, Wi-Fi & Bluetooth, TPM 2.0 Security, 128-Line Support

The Cisco DP-9871-K9 is a premium enterprise IP conference phone designed to deliver exceptional HD audio quality, intelligent collaboration features, and reliable connectivity for modern business communications. Built for executive offices, conference rooms, meeting spaces, and hybrid work environments, this advanced conference phone supports crystal-clear voice conversations with full-duplex audio, wideband codec technology, and powerful acoustic echo cancellation to ensure every participant is heard naturally and clearly. Equipped with integrated Bluetooth and dual-band Wi-Fi connectivity, the DP-9871-K9 offers flexible deployment without the need for extensive cabling while maintaining secure and stable communication performance. Its intuitive color touchscreen interface provides an easy-to-use user experience, allowing quick access to contacts, call history, voicemail, conferencing functions, and corporate directories. The device supports multiple SIP accounts and integrates seamlessly with Cisco Unified Communications Manager (CUCM), Cisco BroadWorks, and other SIP-based IP telephony platforms, making it an excellent choice for organizations seeking scalable and unified communication solutions. Enterprise-grade security features, including encrypted voice communications and secure provisioning, help protect sensitive business conversations and network resources. The DP-9871-K9 also supports Power over Ethernet (PoE) for simplified installation and reduced cable management while maintaining energy-efficient operation. Designed with a modern and professional appearance, the phone complements contemporary office environments and provides long-term reliability for daily business use. Ideal for enterprises, government organizations, educational institutions, healthcare facilities, financial services, hospitality, and multinational corporations, the Cisco DP-9871-K9 enhances meeting efficiency by delivering superior audio performance, dependable connectivity, and seamless collaboration capabilities. Whether deployed in corporate headquarters, branch offices, executive meeting rooms, or remote collaboration spaces, this enterprise conference phone offers outstanding voice quality, easy management, flexible deployment, and Cisco's trusted reliability, making it an excellent investment for organizations looking to improve communication productivity and support today's evolving business collaboration needs.

  • DP-9871-K9

  • Cisco

  • Original New

  • 1 year

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Item

Official Specification

Model SKU

DP-9871-K9

Product Line

Cisco Desk Phone 9800 Series IP Desk Phone

Target Scenarios

Enterprise Office, Executive Workstation, Hybrid Workplace, Webex & CUCM Unified Communication Deployment

Display

5-inch Color Touch LCD, 1280 × 720 HD Resolution

Physical Buttons

Fixed function keys (Home, Hold, Transfer, Conference, Speakerphone, Headset, Mute, Volume); 4-way navigation cluster + Select key

Line Capacity

Support up to 128 programmable lines

LED Indicators

360° top status LED + front arc LED for calls, voicemail & alert notifications

Wired Network Ports

2 × 10/100/1000BASE-T Gigabit RJ45 LAN Switch (Phone + PC pass-through)

PoE Standard

IEEE 802.3af Class 3 PoE, 48V DC 0.42A; Optional external power supply (sold separately)

Wireless Connectivity

Dual-band Wi-Fi IEEE 802.11a/b/g/n/ac; Bluetooth 5.2 LE for wireless headsets

USB Interfaces

1 × USB-A, 1 × USB-C (for USB headsets, accessories)

Headset Ports

RJ-9 analog headset jack, compatible with USB & Bluetooth headsets

Audio Performance

HD wideband full-duplex speakerphone; Acoustic Echo Cancellation (AEC), Adaptive Jitter Buffer (AJB), Automatic Gain Control (AGC)

Supported Voice Codecs

G.711a-law, G.711u-law, G.722, G.722.2, G.729A, G.729B, iLBC, OPUS

Supported Platforms

Cisco CUCM, Webex Calling, BroadWorks, Third-Party Cloud SIP (3PCC)

Communication Protocols

SIP, SDP, RTP, RTCP, SRTP encrypted voice

Security Hardware

Built-in TPM 2.0 chip; 802.1X authentication, TLS transport encryption

Built-in Software

Cisco PhoneOS, unified system for all calling platforms

Physical Dimension (H × W × D)

226 mm × 214 mm × 49.4 mm (8.9 × 8.4 × 1.9 in)

Net Weight

1055 g

Housing Material

Textured ABS plastic, Carbon Black finish

Installation

Desktop stand included; Wall-mountable

Operating Environment

Temp: 0°C ~ 40°C (32°F ~ 104°F); Humidity: 10%–90% non-condensing

Storage Environment

Temp: -10°C ~ 60°C (14°F ~ 140°F); Humidity: 10%–95% non-condensing

Energy Certification

ENERGY STAR Certified

Warranty

Cisco 1-Year Limited Hardware Warranty

Regulatory Certifications

CE, FCC, UL, RoHS Compliant

Shenzhen Importgm Technology Co., Ltd.

Shenzhen Importgm Technology Co., Ltd. has been operating in the I T services market since 2010, focusing on the R&D, design and sales of core equipment and general accessories in the field of network communications, we are distributors and resellers of worldwide brands of communication equipment, general accessories and system solutions for global customers.We offer a wide range of products, including networking routers, switches, firewalls, servers, I P phones, video conferencing equipment, wireless A P, P D U and modules. We are located in Shenzhen with convenient transportation access. Over the years we have developed a team of highly skilled staff that delivers quality and effective solutions and services. Based on our rich experience, we can supply products with stable packages, reliable delivery, competitive prices and on-time support. Our products are exported to customers in such regions as the Middle East, Africa, America,Europe and Asia. We also welcome O E M and O D M orders.Whether selecting current products from our inventory or seeking engineering assistance for your project bid, you can consult our business staff at any time. Our service does not end when the invoice is printed but begins as soon as you have received your order. Any customers' business visit and negotiation is warmly welcomed. Let's work together and win-win.

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Q: What are the key application scenarios for the DP-9871-K9?

A: The DP-9871-K9 is ideal for enterprise offices, executive workspaces, and hybrid work environments, delivering reliable communication with advanced audio quality and collaboration features.

Q: How to install the DP-9871-K9 IP Phone?

A: The DP-9871-K9 can be installed by connecting it to the network and power source, then completing the initial setup through the on-screen configuration wizard or your Cisco call system.

Q: Does the DP-9871-K9 require firmware updates?

A: Regular firmware updates are recommended for the DP-9871-K9 to improve security, enhance performance, and add new features. Check Cisco's official website for the latest software releases.

Q: Are there alternative products to the DP-9871-K9?

A: Alternatives to the DP-9871-K9 include other Cisco Desk Phone models, such as the 9861 and 9851 Series, offering different feature sets to meet various business needs.

Q: What are common troubleshooting tips for the DP-9871-K9?

A: For common issues, verify the network connection, restart the device, check configuration settings, and ensure the firmware is up to date. Refer to Cisco's support documentation for additional guidance.


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